This site is intended for the use of licensed cosmetology professionals only.
Customer Support: 714-897-6980
714-897-6980
Service Policy
• SERVICE POLICY:
*All flammable items such as acetone and acrylic liquid are handled only by truck line carriers therefore minimum quantities are required to fully process orders.
*Foreign freight orders must be prepaid plus tax and other insurances.
*All flammable and hazardous materials may cause skin irritation and are accompanied by special restrictions from individual states. Please make sure your private labels are proper and provide customers with disclaimers and acknowledgements.
*KVN Products designed   for nail supply distribution only and beauty professionals interested in adding resale products to their menus of service. You must understand the requirements before retailing items to an individual user. All KVN products are for professional salon use only and are not for individual sale.
• KVN PRICING SYSTEM:
1. Entry Dealer: As an entry dealer, there is no minimum purchase requirement. Freight must be prepaid and other charge may apply.
2. Wholesale Dealer: Those who have an established relationship with KVN may be considered as wholesale dealers. To be considered a wholesale dealer, purchase must be Pallets size 
3. Master Dealer: Only one master dealer can be assigned to a certain territory. Total purchases must exceed pallets up to containers size.
• RETURNS TERMS AND CONDITIONS:
At KVN Coskm, Inc. We pursue perfection in all products that we carry. We also satisfy our customers by individually formulating to meet each dealer needs, therefore, our return policy may not apply to all conditions. Most return material will be subject to a 10-20% restocking fee. All claims must be verified within 7 days of the invoice date. Shipping on exchanges is the responsibility of the buyer.  We require that you e-mail for pre-approval prior to returning merchandise for exchange.
• SHIPPING TERM:
Shipping of equipment and merchandise F.O.B. KVN plant and liability for loss or damage of goods shall pass to the buyer upon delivery to the carrier. Please check the number of boxes and the amount on the bill of lading. Make sure your freight is not damaged before you signed. We do not credit any shortage after you accept freight carrier’s responsibility.
 
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